Our Clinic
We’re located on a corner of the Hackett Shops, with our front door opening directly onto the main courtyard of the shopping hub.
Shop 3, 1-5 Hackett Pl, Hackett ACT 2602
- Baby change facilities
- Bathroom facilities
- Wheelchair and disability access
- Breast-feeding welcome here
Parking
We have plenty of parking just a short walk away. Our clinic is conveniently nestled between two carparks with free all-day parking, making it easy for you to visit without any parking hassles!
- Wheelchair parking is available.
What happens when you book in
Book your appointment through our online booking system, or by contacting us. Once you’ve done so, you’ll get a welcome email and a text with a link to our patient intake form. 48 hours before your appointment you will get an appointment reminder text.
If you wish to cancel or reschedule your appointment please let us know 24 hours prior so we can give that space to another waiting patient.
Book Online
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Book your appointment
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Confirmation of booking and appointment reminder
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Arrive!
What to expect during your first visit
During your first appointment with an osteopath, we’ll start by taking a detailed case history, followed by an examination. From there, we’ll create a diagnosis and treatment plan tailored to your needs and goals. In most cases, we’ll provide hands-on treatment during the session, or refer you if necessary. See more details on this process by clicking the button below!
About Us
We’re a team of five registered osteopaths, practicing out of the Hackett Shops in North Canberra.
Meet our Team
Osteopaths in Australia are allied health professionals who have around 5 years of university training.
Our Referral Network
We rely on a network of practitioners throughout Canberra to help us, help you.
Frequently asked questions.
Common questions we get asked:
Osteopathy is a ‘hands on’ therapy. We recommend you wear comfortable, loose fitting clothes. Treatment gowns are available at the clinic
Please bring any current or relevant scans, X-rays or medical reports. If you’re currently wearing a brace or splint, please bring it along also. For babies, please bring along their blue book.
Yes, we are on the ground floor with one step up into the clinic. We have a portable wheelchair ramp for wheelchair and pram access, and extra wide doorways throughout the clinic.
Please note that our clinic has a late notice policy. If you need to reschedule an appointment you must provide us with at least 24 hours’ notice to avoid a fee.
Late notice and missed appointment fee: $80
We understand that sometimes life gets in the way of scheduled appointment times, and we do take extenuating circumstances into consideration.
Your medical information is private and confidential, and is stored securely. You will be asked for your consent prior to any information being disclosed to a third party such as your GP or your health insurer, unless compelled by legislation. You can ask for a copy of your own file at any time.
Informed consent is defined as, ‘a person’s voluntary decision about health care that is made with knowledge and understanding of the benefits and risks involved’. During the appointment we will discuss the risks and benefits regarding treatment and the explanation for our diagnosis and treatment plan. Throughout the appointment, please do not hesitate to tell us if you have any questions or concerns with something that is said or a technique used.
Likewise, should you become uncomfortable at any point, please say stop immediately and we can cease the treatment. If you have any further questions or concerns please contact the clinic on 02 6249 7541 or email admin@northcanberraosteopathy.com.au.
